Refund policy
Returns
At Rest, we take pride in the quality of our products and are confident that you will find great satisfaction in the comfort of our bedding. If, however, you find yourself unsatisfied with your rest.com purchase, the following guideline applies as applies.
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Return window |
Returns must be initiated 30 days from date of order being delivered. Extended Holiday Return period : To make gifting easier, all orders placed between December 1st, 2025 and December 31st, 2025 qualify for our extended 6-week return window. |
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ย Conditions |
Product must be returned in original packaging received and free from any stains or damage. Maximum of two (2) items for refund per order. Unlimited store credit and exchange items per order. If there is a variance in price for exchange items, customers must pay for price difference or will be refunded if of lesser value. Exchanges will be processed once we receive the original item. Exchanged items are final sale. |
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Fees |
Return for refunds Exchanges and store credit |
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Refund Issuance |
All returns will be refunded to the original method of payment, issued through store credit, or exchange. If you were the recipient of a product as a gift, returns shall be honored if requested within 30 days of when the gift order was placed, and refunds shall beย issued in the form of store credit or to the original purchaser. |
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Order Changes
Due to the speed of our fulfillment, we can not guarantee updates to an order's shipping address or make changes to an order after it's been placed.
If you require a change to your shipping address, we recommend you contact the courier to assist with updating the shipping address.
If you would like to add, change or upgrade the items in your order, please contact us at +1 302-276-8084.ย If we cannot change your order,ย you may return the items in your original order back. Once we receive the returned items, your refund will be issued to your original form of payment.
Order Cancellation
After your order is shipped, we cannot process a cancellation. Please contact us atย +1 302-276-8084ย if you wish to cancel/return an item that's already been shipped, please return your items for a return for a full refund.
Pre-orders can be cancelled free of charge, before they are shipped, by clicking the link in your confirmation email or by calling us at +1 302-276-8084.